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Privacy Policy

1. Introduction

Welcome to Smart Agency Club (“we”, “us”, or “our”).

We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and share your information when you visit our website (smartagencyclub.com), enroll in our courses, or interact with our services, programs, or content.

By using our website or enrolling in our programs, you agree to the terms of this Privacy Policy.

 

 

2. Information We Collect

We collect information that helps us deliver a personalized and effective experience. The information we collect falls into the following categories:

a. Information You Provide Voluntarily

When you interact with Smart Agency Club, you may provide personal information such as:

  • Name and contact details (e.g., email address, phone number)

  • Payment information (processed securely through our payment partners; we do not store full credit card data)

  • Account login details (if applicable)

  • Communication preferences

  • Submissions through forms, surveys, or support requests

b. Automatically Collected Information

When you visit our website, we automatically collect:

  • IP address and browser type

  • Device information (e.g., operating system, screen size)

  • Pages visited, time spent, and navigation patterns

  • Cookies and similar tracking technologies

c. Information from Third Parties

We may receive limited information from trusted third-party services, such as:

  • Payment processors (for transaction confirmation)

  • Advertising or analytics platforms (for aggregated traffic insights)

  • Affiliate or referral programs

 

 

3. How We Use Your Information

We use your personal information to:

  • Deliver and improve our courses, coaching, and digital programs

  • Process payments and maintain transaction records

  • Send updates, course notifications, and marketing materials (only if you opt in)

  • Respond to inquiries and provide customer support

  • Personalize your learning experience

  • Analyze site usage and improve website performance

  • Comply with legal and tax obligations

 

 

4. Legal Basis for Processing (GDPR)

If you are located in the European Economic Area (EEA), our legal basis for processing your personal data includes:

  • Contractual necessity – to provide you with the services you’ve purchased

  • Consent – where you’ve agreed to marketing communications

  • Legal obligations – to comply with tax, accounting, or data protection laws

  • Legitimate interest – to operate and improve our business

 

 

5. Cookies and Tracking Technologies

We use cookies and similar tools to enhance your browsing experience and collect analytics. You can manage or disable cookies through your browser settings.

Cookies help us:

  • Remember login sessions

  • Analyze traffic and user behavior

  • Improve website functionality

For more information, you can view our Cookie Policy (if you maintain one separately) or request a copy via email.

 

 

6. How We Share Your Information

We do not sell, rent, or trade your personal data.

However, we may share information with trusted third-party partners who help us operate and improve our business, including:

  • Payment processors (e.g., Stripe, PayPal)

  • Email service providers (e.g., ConvertKit, ActiveCampaign)

  • Analytics and advertising tools (e.g., Google Analytics, Meta Ads)

  • IT and website hosting providers

All third-party providers are required to maintain strict data security and confidentiality standards.

We may also disclose information:

  • To comply with legal obligations

  • To protect our rights, property, or users

  • In the event of a business transfer, merger, or acquisition

 

 

7. Data Retention

We retain personal data only as long as necessary for business, legal, or tax purposes.

Typically:

  • Account and transaction data are retained for at least 6 years (for legal compliance).

  • Marketing and communication data are retained until you unsubscribe or request deletion.

When data is no longer needed, we securely delete or anonymize it.

 

 

8. Data Security

We use appropriate technical and organizational measures to protect your data against loss, misuse, or unauthorized access.

These include:

  • SSL encryption for website data transfers

  • Secure third-party payment gateways

  • Limited access to personal data by authorized staff only

Despite our efforts, no online platform is 100% secure. You use our website at your own risk.

 

 

9. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

  • Access: Request a copy of the data we hold about you.

  • Correction: Request updates or corrections to your data.

  • Deletion: Request deletion of your data (“right to be forgotten”).

  • Restriction: Limit how we process your data.

  • Portability: Request transfer of your data to another service.

  • Opt-out: Unsubscribe from marketing at any time.

To exercise any of these rights, contact us using the details below.

 

 

10. Children’s Privacy

Our website and services are not intended for individuals under 18 years of age.
We do not knowingly collect or store personal information from minors. If you believe a minor has provided data to us, please contact us immediately.

 

 

11. International Data Transfers

Your data may be transferred to and processed in countries outside your own, including the United States or other jurisdictions where our service providers operate.
We take all reasonable steps to ensure your information is protected in line with this Privacy Policy.

 

 

12. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements.
Any changes will be posted on this page with an updated “Effective Date.”
We encourage you to review this page periodically.

 

 

13. Contact Us

If you have any questions, concerns, or requests about your data or this Privacy Policy, please contact us at: 📧 hi@smartagencyclub.com